India Fasteners
This policy applies to paid visibility plans on India Fasteners (Advance Rs.4,999 and Premium Rs.9,999, each for 12 months unless stated otherwise at checkout). There is no physical shipment. Delivery is digital: listing benefits and lead access on indiafasteners.com after payment is confirmed.
1. No refunds
All successful payments are final. We do not offer refunds, partial refunds, or remaining-term credit, including if you:
- change your mind after paying;
- do not use the listing, dashboard, or leads;
- have already viewed or used paid benefits (Recommended listing, unmasked leads, and similar); or
- received fewer leads or enquiries than you expected. Plans do not guarantee lead volume.
By completing payment you accept this no-refund policy.
2. When the plan starts
A plan is activated when Razorpay confirms a successful payment, or when we record an offline (bank/cash) payment. You then receive a receipt by email (invoice without GST; a GST invoice can be shared on request).
3. Cancellations before payment
If you close the Razorpay window or the payment fails, no plan is started and nothing is charged. You can try again at any time. That is not a refund — the payment never completed.
4. Duplicate gateway charges
If the payment gateway records two successful captures for one intended purchase, write to growth@indiafasteners.com with your invoice or Razorpay payment ids. We will reverse the extra capture. That is a correction of a duplicate charge, not a refund of a used plan.
5. Chargebacks
Please contact us before disputing a charge with your bank. Unjustified chargebacks may lead to the plan being paused or the account being closed while the dispute is investigated.
6. Changes we make
If we withdraw a paid feature for everyone, we may extend your term or move you to an equivalent plan. We will not cancel an active paid term solely to force a higher price.
7. Contact
growth@indiafasteners.com
Phone: +91-7666751751
See also Terms of use and Privacy policy.